Affordable Connectivity Program

The Affordable Connectivity Program provides eligible households $30 per month toward high-speed home internet service, making some plans FREE! The ACP benefit can be applied to a new or existing internet plan. 

 

Additionally, eligible households receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute $10-50 toward the purchase price.

WHO IS ELIGIBLE FOR THE ACP BENEFIT? 

Your household qualifies for the Affordable Connectivity Program if: 

 

  • Your total income is at or below 200% of the federal poverty guidelines OR if any member of the household: 
      • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline; 
      • Received a Federal Pell Grant in the current award year; 
      • Received approval for benefits under the free and reduced-price school lunch program; or the school breakfast program, including through the USDA Community Eligibility Provision (CEP), in the current or previous school year; or 
      • Meets the eligibility criteria for a participating provider’s existing low-income program

Only one monthly service discount and one device discount is allowed per household.
Program rules acknowledge there may be more than one eligible household residing at the same address. In cases where only one fixed connection can be purchased at a given address, but two households reside there, the second household can  purchase a mobile plan to receive their ACP discount. 

FIND OUT IF YOU QUALIFY 

Visit GetACP.org to learn if you qualify, what documents you’ll need to apply, and how to connect to home internet plans that are free with ACP. Answer a few simple questions to receive, and it provides a personalized checklist that saves you time when you apply. It takes about 5 minutes.

HOW DO HOUSEHOLDS APPLY FOR THE BENEFIT? 

There are three ways to apply for ACP benefits: 

  1. Visit affordableconnectivity.gov to submit an application or print out a mail-in application. 
  2. Contact your preferred internet service provider directly to learn more about the application
    process. 
  3. Complete the application and Household Worksheet and mail them, along with copies of proof documentation, to: 
      • ACP Support Center PO Box 7081 London, KY 40742 
      • Note: Mail-in applications may take several weeks to process.

PLANS AVAILABLE IN MEDINA, OHIO

Name ACP Plan Link Up Medina Speed Up Medina Light Up Medina
Speed 100 MBPS 250 MBPS 500 MBPS 1 GIG (1000 MBPS)
Monthly Cost $30 $49.99 $74.99 $99.99
Cost with ACP Benefit $0 $19.99 $44.99 $69.99
Best Way to Enroll Call Us Call Us Call Us Call Us


SELECT THE BEST INTERNET PLAN FOR YOUR HOUSEHOLD 

How many people will use the internet?
When more people share the same connection, a faster plan is needed to accommodate their devices.

How will you be using the internet?
Downloading is when the internet shares information with your computer. You’ll need higher download speeds when watching Netflix and online gaming, than if you only surf the web, use social media, and do online shopping.

More day-to-day activities also require the fastest upload speeds (when our computers share information with the internet) e.g. Zoom and video/audio calls, online gaming and sharing photos on social media.

How many people in household? 

Plans for households 

with limited internet use surf the web, use social media, online shopping 

If your connection speed is too slow, you’ll see buffering. 

 

Faster plans for households 

who need higher download speeds streaming, online gaming, FaceTime, Zoom 

Download Upload Download Upload
1-2 50 5 100 10
2-4 100 10 200 15
4-6 200 10 500 20
6 300 15 1000 30

IF YOU NEED ASSISTANCE:

Contact an ACP representative directly by calling 1-877-384-2575 seven days a week, 9 a.m. to 9 p.m. ET. or email ACPSupport@usac.org. 

FAQ’S 

EducationSuperHighway has ACP FAQs available on their website.