What is the Affordable Connectivity Program?
The Affordable Connectivity Program (ACP) provides discounts of up to $30 per month for broadband service.
Established by Congress in 2021, the ACP is a now-permanent program, replacing a similar but temporary program launched during the height of the COVID-19 pandemic, then known as the Emergency Broadband Benefit (EBB) Program.
You could qualify for free fiber internet!
If you qualify for the Affordable Connectivity Program, you can choose to apply your $30 discount to one of our existing packages. Or you can contact us directly to claim a special offer of 100×100 Mbps for $30/month. With the ACP discount, that comes to $0/month! The 100 Mbps package includes Wi-Fi and equipment rental for a completely free service option.
Once you enroll in the ACP following the steps below, contact us by phone or email to apply your discount to the 100 Mbps package for free service.
Note: This 100 Mbps package is only available to those who qualify for the Affordable Connectivity Program.
Qualifications to Participate in the ACP
Participation in the program is based on financial need. If any one or more of the following statements apply to you, you are eligible for ACP:
- Your income is at or below 200% of the federal poverty guidelines;
- You already qualify for and participate in programs like Medicaid, Federal Public Housing Assistance, Supplemental Nutrition Assistance Program (SNAP, commonly called Food Stamps), Federal Public Housing Assistance, SSI, WIC, or Lifeline;
- You already receive benefits under the free and reduced-price school lunch program or the school breakfast program;
- You received a Federal Pell Grant (for higher education) during the current award year.
- You already participate in Tribal specific programs (e.g., Bureau of Indian Affairs General Assistance, Tribal TANF, etc
How to Enroll in the ACP
You must complete the enrollment process on the website linked below. Our team cannot enroll you on your behalf.
Step 1: Visit acpbenefit.org and follow the steps to completing and submitting an application. You can apply online on that website or, if you prefer, print out and mail the completed application.
Step 2: Contact our customer service team to select a plan and have the program’s discount applied to your bill.
Remember that both steps are required in order to enroll and receive the discount, so please be sure to complete these two steps.
Already participate in the ACP program with your current internet provider? Transferring your benefit is seamless. Our customer service team can facilitate this for you.
For additional information about the Affordable Connectivity Program visit https://acpbenefit.org/ to learn more.
Frequently Asked Questions
How much of a discount will I receive on my internet service?
If eligible, you will receive a monthly discount of up to $30.
Do I receive the funds directly each month?
No, the ACP provides a monthly discount on broadband service of up to $30 per eligible household. Medina Fiber will receive the funds directly from the ACP.
How much does broadband service cost?
The discount will be applied to your broadband service, but the ultimate cost to you will depend on the eligible plan you select from us.
I participate in the ACP program with another internet service provider. Can I transfer that to Medina Fiber?
Yes, our customer service team can facilitate this for you. Just contact us and let us know!
If the plan I pick is more than the monthly discount for broadband service, do I pay the extra myself?
Yes. You are responsible for any amount over $30 per month for broadband service under the ACP.
Can my roommate and I each get a monthly discount?
The ACP is limited to one monthly service discount per household, which is defined as any individual or group of individuals who are living together at the same address and share income and expenses.
Can I sign up for the ACP if I am already a customer or if I was a customer in the past?
Yes, the benefit is available to eligible new, prior, and existing customers of participating providers.
I live in a multi-unit dwelling (for example, an apartment building) and we pay the property manager/landlord a monthly fee for our Internet. Can I get the ACP?
Yes. If you qualify for the ACP, talk to your property manager/landlord and ask that they work with us to learn more about the benefits that might be available to you and other eligible residents.